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FAQ’s

FAQ’s

To place an order, simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the prompts to provide your shipping and payment information, and your order will be processed.

Currently, we only offer shipping within Pakistan. We do not provide international shipping at the moment.

For any queries or concerns, you can contact our customer support team through WhatsApp at +92 345 4118871 or call us at +92 345 4118871. We are always available to assist you.

Yes, we take data privacy seriously. Your personal information is securely stored and used only for order processing and customer support purposes. For more information, please refer to our Privacy Policy.

We strictly maintain the security or confidentiality of any kind of information you would be providing us with.

Our website is SSL secured. Hence, all the information you provide us remains integral and private through encryption.

Some of the information, especially financial information, will be erased from our systems as soon as you are done with placing your orders.

For further information please read out our privacy policy.

It means that we have confirmed all the items are obtainable. Now it’s in the process of being shipped to you.

As soon as the process is completed, your order will be shipped, and you will be informed with a tracking number by E-Mail or WhatsApp.

It means that we have received your order and it is in review to ensure that we have all the ordered items available. This usually does not take more than a couple of hours.

If we have issues concerning the order, we will contact you.

Our agent will contact you within 48hrs via call or text message for order confirmation.

Our standard delivery charge is Rs. 250 for parcels weighing 0.5 kg.

Yes, we take your privacy and data security seriously. Your personal information and payment details are encrypted and stored securely. We do not share your information with third parties for marketing purposes.

Yes, we offer free shipping on orders over Rs.10,000/-. Orders below this value are subject to a delivery charge.

We understand that circumstances may change. If you need to modify your delivery address, please contact our support team as soon as possible. We will do our best to accommodate your request.

Unfortunately, personalized or customized items are non-returnable, unless they arrive damaged or defective. Please review the product details carefully before placing an order.

Yes, we regularly offer discounts, promotions, and special deals on our products. Keep an eye on our website and subscribe to our newsletter for updates.